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Community Engagement Digest

Example prompt: "Every week, summarise the most active discussions and unanswered questions in our Discord community and email the report to our community manager."

How to automate community engagement digests with GloriaMundo

The Problem

Active communities on Slack or Discord can generate hundreds of messages per day across dozens of channels. Community managers need to know what topics are trending, which questions went unanswered, and where engagement is highest — but reading through every message is not realistic. Without a regular summary, important feedback gets missed, unanswered questions frustrate members, and the community manager is always playing catch-up rather than making informed decisions about where to focus their energy.

How GloriaMundo Solves It

We build a workflow that runs on a weekly schedule. Integration steps pull recent messages from your Slack or Discord channels — the ones you choose to monitor. An LLM step analyses the messages and produces a structured digest: the most active discussion threads, trending topics, a list of questions that received no reply, and a count of messages per channel. The digest is formatted into a clear report and emailed to your community manager via Gmail. If you prefer, it can also be posted to an internal Slack channel for the wider team to see. Glass Box preview shows you the full digest before it is sent, so you can adjust which channels are included or how the summary is structured.

Example Workflow Steps

  1. Trigger (scheduled): Runs every Monday morning to cover the previous week's activity.
  2. Step 1 (integration): Fetch recent messages from the selected Discord or Slack channels.
  3. Step 2 (LLM): Analyse the messages to identify the most active discussions, trending topics, and questions that received no response.
  4. Step 3 (LLM): Format the analysis into a structured weekly digest with sections for top discussions, unanswered questions, and channel activity stats.
  5. Step 4 (integration): Email the digest to the community manager via Gmail.

Integrations Used

  • Slack — source of community messages (alternatively Discord, depending on where your community lives)
  • Discord — alternative or additional source of community discussions
  • Gmail — delivers the weekly digest report to the community manager

Who This Is For

Community managers, developer relations teams, and customer success leads who oversee active Slack or Discord communities and need a reliable way to stay informed without reading every message.

Time & Cost Saved

Manually reviewing a week's worth of community messages across multiple channels takes 2-4 hours, assuming you are thorough. This workflow distils it into a single digestible report in minutes. Over a month, that is 8-16 hours of reading time saved, and the community manager gets a more consistent and complete picture than manual scanning typically provides. The workflow uses integration and LLM steps, costing a few credits per weekly run.